Official Policy

Privacy Policy jili7

Jili7 takes the protection of your personal data seriously. This document clearly explains how we collect, use, store, and protect your information as a user of our platform.

Updated: 1 January 2026 Bahasa Melayu (MY) SSL 256-bit
Full Encryption

SSL 256-bit encryption protects all data transmitted between you and jili7 servers.

Secure Storage

Data is stored on servers protected by layered access controls.

No Data Sales

Your information is never sold to any third party for commercial purposes.

User Rights Guaranteed

You have the right to access, amend, and delete your personal data.

How jili7 Protects Your Data

We invest seriously in robust security infrastructure and strict privacy policies to ensure your information is always protected.

Bank-Grade Data Encryption

All communications between your browser and jili7 servers use SSL 256-bit encryption — the same security standard used by Malaysia's major banking institutions.

Secure KYC Verification

Our identity verification process (KYC) is designed to protect you from identity theft. Submitted documents are stored with encryption and can only be accessed by authorized personnel.

Privacy Controls in Your Hands

Through your account settings, you can manage your privacy preferences, view the data we hold, submit a correction request, or request deletion of your data at any time.

Local Law Compliance

The jili7 privacy policy is built with Malaysia's relevant data protection requirements in mind, ensuring your information is managed responsibly.

No Spam or Data Sales

Jili7 does not sell, rent, or commercialize your personal data to third parties. All marketing communications you receive can be unsubscribed from at any time.

Data Retention Period Details

We only retain your data for as long as necessary for service and legal compliance purposes. After that period, data is securely deleted from our systems.

Note: This Privacy Policy applies to all users who access or use the jili7 platform via the jili7.im website and our mobile app. By using jili7 services, you agree to the terms set out in this policy.

01Introduction

Jili7 ("we", "our platform") takes user privacy very seriously. This Privacy Policy explains in detail how we collect, use, store, and protect your personal information when you use the jili7 platform.

As an online entertainment platform serving users in Malaysia, we understand the importance of trust and transparency in handling data. Every action we take regarding your data is guided by the principles of minimal use, maximum security, and full transparency.

This policy should be read together with Terms and Conditions jili7. In the event of any conflict, this Privacy Policy shall serve as the primary reference for matters relating to personal data.

02Data We Collect

Jili7 collects your personal data through several methods. The following are the categories of data we collect and their purposes:

Data Categories Data Examples Collection Methods
Identity Data Full name, MyKad/passport number, date of birth Account registration & KYC
Contact Data Email address, phone number Account registration
Financial Data Bank account details, transaction history Deposits & Withdrawals
Usage Data Betting history, games played, access times Automatic platform usage
Technical Data IP address, browser type, operating system, device ID Automatic server logs
Communication Data Support chat records, emails to jili7 Interactions with customer support

We only collect data that is strictly necessary to provide the services you request. We do not collect sensitive data such as your health information or political views.

03How We Use Your Data

The data we collect is used solely for legitimate purposes necessary for the operation of the jili7 platform. The following are the primary purposes for which your data is used:

  • Account Management: Creating, verifying, and maintaining your account on the jili7 platform.
  • Transaction Processing: Processing deposits, withdrawals, and all financial transactions securely and accurately.
  • Identity Verification (KYC): Verifying that user identities are legitimate to comply with anti-money laundering requirements.
  • Platform Security: Identifying and preventing fraud, unauthorized use, and suspicious activity.
  • Customer Support: Providing effective assistance when you contact our support team.
  • Service Improvement: Analyzing usage patterns to enhance the user experience and develop new features.
  • Service Communications: Sending important notifications related to your account, transactions, and security updates.
  • Responsible Gaming: Monitoring wagering patterns to identify users who may need support.
Our commitment: jili7 does not use your data to make automated decisions that could negatively affect your rights without human review. Every action involving your account is reviewed by our team.

04Third-Party Data Sharing

Jili7 does not sell or rent your personal data to any third party for marketing purposes. However, under certain circumstances, we share data with the following parties:

  • Payment Service Providers: Transaction data that must be shared with FPX, DuitNow, Touch 'n Go eWallet, GrabPay, and Boost providers to process your payments.
  • KYC Verification Services: Identity information is shared with trusted identity verification service providers to meet compliance requirements.
  • Technology Providers: Hosting, cybersecurity, and analytics companies that help us operate the platform — all bound by strict confidentiality agreements.
  • Legal Authority: Information will only be disclosed to authorities when required by law or a valid court order.
Important: All third parties we work with are required to comply with strict data security standards and are prohibited from using your data for any purpose other than those specified in the agreement with jili7.

05Cookies & Tracking Technologies

Jili7 uses cookies and similar technologies to enhance your experience on our platform. The following are the types of cookies we use:

  • Essential Cookies: Required for core platform functions such as login session verification and security. These cookies cannot be disabled.
  • Performance Cookies: Collecting information about how you use the platform to help us improve the user experience. Data is collected anonymously.
  • Functional Cookies: Storing your preferences such as language, display settings, and other personal choices.
  • Analytics Cookies: Helping us understand general platform usage patterns for continuous improvement.

You can manage your cookie settings through your web browser at any time. However, disabling certain cookies may affect the functionality of some parts of the jili7 platform.

06Data Security

Your data security is jili7's top priority. We implement a range of technical and organizational measures to protect your information from unauthorized access, loss, or damage:

  • 256-bit SSL encryption for all data transmissions between you and our servers.
  • Passwords are stored using strong hashing algorithms – we never store passwords in plain text.
  • Two-factor authentication (2FA) is available and encouraged for all accounts.
  • Round-the-clock security monitoring by our cybersecurity team.
  • Regular security audits conducted by qualified independent third parties.
  • Layered access controls – only authorized personnel can access sensitive user data.
  • A clear incident response plan to address any data breaches promptly.
While we take all reasonable precautions, no system can be guaranteed 100% secure. You also play an important role by keeping your password confidential and enabling 2FA on your jili7 account.

07User Rights Regarding Personal Data

As a jili7 user, you have the following rights regarding your personal data:

  • Right to Access: You have the right to request a copy of the personal data we hold about you.
  • Right to Rectification: You may request that we correct any inaccurate or incomplete data.
  • Right to Erasure: Under certain circumstances, you may request that we delete your personal data ("right to be forgotten").
  • Right to Restriction of Processing: You may request that we restrict how we use your data in certain circumstances.
  • Right to Object: You have the right to object to the processing of your data for direct marketing purposes.
  • Right to Data Portability: You may request your data in a machine-readable format for transfer to another platform.

To exercise any of the rights above, please contact our privacy team by email at [email protected]. We will endeavor to respond to your request within 30 business days. Please note that certain requests may be subject to legal obligations that prevent the immediate deletion or disclosure of specific data.

08Children's Data

The jili7 platform is strictly for users aged 18 and above. We do not knowingly collect personal data from individuals under the age of 18.

If we discover that we have collected data from minors or individuals below the required age limit, we will take immediate action to delete that data and close the relevant account.

If you find that a child has registered an account on jili7, please contact us immediately at [email protected] so that we can take appropriate action.

09Cross-Border Data Transfers

In operating the platform, some of your data may be processed or stored on servers located outside Malaysia. This includes cloud computing services and technical infrastructure that we use.

When cross-border data transfers are required, we ensure that:

  • The destination country or region maintains an equivalent or higher standard of data protection.
  • Strict data processing agreements are signed with all parties involved.
  • Additional protection measures such as end-to-end encryption are applied during data transfers.

10Data Retention Period

Jili7 retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy or as required by law:

  • Active Account Data: Retained for the duration your account is active and for an additional period after account closure to meet legal compliance requirements.
  • Transaction Records: Retained for a minimum of 7 years to meet financial compliance and anti-money laundering legal requirements.
  • Security Logs: Retained for 12 months for security incident investigation purposes if required.
  • Support Communication Data: Retained for 2 years after the last interaction for service quality purposes.

Upon expiry of the retention period, data is securely deleted using methods that ensure it cannot be recovered.

11Changes to the Privacy Policy

Jili7 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. The "Updated" date at the top of this document will always reflect the latest version.

For material or significant changes, we will notify you via:

  • In-platform notification upon your next login.
  • Email to your registered address (for highly significant changes).

Your continued use of the jili7 platform after any policy changes take effect will be considered your acceptance of the updated policy. We encourage you to review this page periodically.

12Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact us through the following channels:

We will endeavour to respond to all privacy-related enquiries within 5 business days. For more complex data rights requests, resolution may take up to 30 business days and we will keep you informed of your case progress.

jili7 is committed to protecting your privacy. Your trust is the foundation of our relationship, and we take any concerns about your personal data seriously.

Your Data Is Safe. Your Experience Is Guaranteed.

Register your jili7 account with confidence – your privacy and data security are protected every step of the way. Enjoy Malaysia's premier entertainment platform with complete peace of mind.

Bahasa Melayu